Terms Conditions

1. INTRODUCTION

These Terms & Conditions (“Terms”) govern your access to and use of the Studytainment platform, including the Website (www.studytainment.com), mobile applications, digital learning platforms, online classes, Own Pace Academy, and all associated products and services (YouTube Channel or similar flatforms). By accessing, browsing, or using the Platform in any manner, you acknowledge that you have read, understood, and agreed to be bound by these Terms, along with the Privacy, Cookies, Payment, and Refund provisions incorporated within this unified document.

Studytainment Smart Learning Private Limited (“Company”) provides educational, digital learning, academic support, and membership-based services to students, teachers, families, and institutions. These Terms form a legally binding agreement between the User (“You”) and the Company. If you do not agree with any part of these Terms, please discontinue use of the Platform

2. ELIGIBILITY & USER ACCOUNT

You must be at least 18 years of age to register independently. Minors may use the Platform only under the guidance and supervision of a parent/guardian, who shall be deemed to have accepted these Terms on their behalf. When creating an account, you agree to provide accurate, complete, and updated information and to maintain the confidentiality of your login credentials. You are responsible for all activities that occur under your account.

The Company reserves the right to refuse service, suspend accounts, or terminate access at its sole discretion.

3. SERVICES OFFERED

Studytainment provides a comprehensive learning ecosystem including but not limited to:

• Studytainment Classroom
• Smart Study (Self-Learning System)
• Online Classes
• Webinars & Seminars
• Own Pace Academy
• Digital Memberships
• Android Applications
• Study resources, assessments, and academic tools

The Company may modify, update, expand, or discontinue any service at any time without prior notice.

4. PRIVACY & DATA PROTECTION POLICY

Your trust is important to us, and we are committed to protecting your personal information. By using the Platform, you consent to the collection, storage, processing, and use of your data in accordance with this policy.

4.1 Information We Collect

We may collect the following categories of information:

• Name, age, contact details, school details, academic preferences
• Data provided during registration, assessments, forms, or feedback
• Payment-related details for purchases or memberships
• Device information, IP address, browser type, and access logs
• User-generated content such as messages, uploads, questions, discussions
• Parental details and consent for minor users

This information may be classified as Personal Data, Sensitive Personal Data, and Associated Information under the IT Act & DPDP Act 2023.

4.2 How We Use Your Information

We use your data to:

• Provide and manage access to our services
• Personalize your learning experience
• Offer customer support
• Send service-related updates, notifications, and marketing communication
• Improve platform performance and digital features
• Prevent fraud, ensure safety, and comply with legal obligations

We do not sell your personal data to any third party.

4.3 Data Sharing

We may share your information only with:

• Verified service providers for hosting, analytics, customer support
• Compliance authorities when legally required
• Payment processors for handling transactions
• Educational partners under strict confidentiality agreements

These partners are prohibited from using your information outside their assigned function.

4.4 Data Security

We implement industry-standard security safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no electronic transmission is 100% secure, and the Company shall not be liable for uncontrollable breaches.

5. COOKIES POLICY

Our Platform uses cookies and similar technologies to improve user experience, track preferences, enhance performance, and deliver personalized content. By continuing to use the Platform, you consent to the use of cookies.

Users may disable cookies through browser settings, though certain features may not function properly afterward.

6. USER RESPONSIBILITIES & CONDUCT

By using the Platform, you agree:

• Not to misuse, disrupt, or attempt to hack any part of the system
• Not to upload harmful, misleading, defamatory, or illegal content
• Not to impersonate another person or misrepresent your identity
• Not to commercially exploit any content from the platform
• Not to distribute viruses, harmful scripts, or unauthorized advertising

Any violation may result in termination, legal action, or civil/criminal liability

7. INTELLECTUAL PROPERTY RIGHTS

All content on the Platform—including text, graphics, videos, animations, study materials, branding, logos, software, and digital modules—is the exclusive property of Studytainment Smart Learning Pvt. Ltd.

Users may not:

• Copy, reproduce, modify, resell, republish, or create derivative works
• Distribute platform content publicly or privately without permission
• Use Company trademarks or brand assets without written consent

Any unauthorized use shall result in legal consequences.

8. SEMINAR & WEBINAR POLICY

The Company may charge a non-refundable registration fee for workshops, seminars, consultations, or webinars

• If a user fails to attend, the fee remains strictly non-refundable
• Registration is considered a confirmed booking.
• Once paid, the amount cannot be transferred, refunded, or adjusted.

9. MEMBERSHIP & 5-YEAR LOCK-IN PERIOD

Upon enrolling in Studytainment membership programs:

• Users agree to a mandatory 5-year lock-in period.
• Membership cannot be cancelled, paused, or withdrawn during this period.
• After 5 years, if a user is dissatisfied, they may request a refund as per the Refund clause.

10. PAYMENT TERMS

All payments made for courses, memberships, seminars, subscriptions, and digital content are final unless expressly covered under the Refund Policy. Users must ensure that:

• Payment information provided is accurate
• Transactions are authorized by the card/bank holder
• Outstanding balances are settled promptly

The Company is not responsible for transaction failures or delays caused by banks or payment processors.

11. REFUND POLICY

Refund eligibility depends on the nature of the purchase:

11.1 Non-Refundable Fees

• Seminar/Webinar registration fee
• One-time event participation charges
• Any fee labeled as “non-refundable” at checkout

11.2 Membership Refund (Post Lock-in Period Only)

After the 5-year lock-in period, members who are dissatisfied with the services may request a 100% refund, subject to:

• Deduction of applicable taxes
• Deduction of government fees
• Deduction of service charges
• Assessment of validity of the claim

Refunds will be processed within a reasonable period based on the Company’s financial and operational policies.

11.3 No Refund Situations

• Early exit before lock-in completion
• Attempted misuse, fraud, or policy breach
• Incomplete/incorrect user details during registration
• User dissatisfaction with subjective aspects (e.g., teaching style, schedule preference)

12. PUBLIC INTERACTIONS & USER-GENERATED CONTENT

If you post comments, questions, or content on forums or discussions, you acknowledge that:

• The information becomes public
• The Company is not liable for how others use it
• You are responsible for the accuracy and legality of your content

The Company may moderate, delete, or restrict content violating platform standards

13. MARKETING COMMUNICATION CONSENT

By registering or interacting with us, you grant permission for the Company to contact you via:

• Email
• SMS
• WhatsApp
• Push notifications
• Calls
• In-app notifications

for service updates, marketing messages, promotions, and announcements. Users may opt-out anytime except for essential service communication.

14. THIRD-PARTY LINKS & SERVICES

The Platform may contain links to third-party websites or content. The Company does not control or endorse these websites and is not responsible for their content, privacy practices, or accuracy. Users must review third-party terms independently.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by law:

• The Company shall not be liable for any direct, indirect, incidental, consequential, financial, or punitive damages arising out of your use of the Platform.
• The Company shall not be responsible for service interruptions caused by technical failures, maintenance, internet outages, force majeure events, or third-party service disruptions.

Your sole remedy for dissatisfaction with the Platform is to discontinue usage.

16. INDEMNITY

You agree to indemnify and hold harmless the Company, its directors, employees, affiliates, and partners from any claims, damages, losses, liabilities, or expenses arising out of:

• Violation of these Terms
• Misuse of the Platform
• Infringement of intellectual property
• Illegal or fraudulent activity

17. TERMINATION OF ACCESS

The Company may suspend or terminate your account without prior notice if:

• You breach these Terms
• You engage in misconduct
• You attempt fraud or misuse services
• Required by law enforcement

Upon termination, access to purchased content may also be revoked as per Company policies.

18. GOVERNING LAW & DISPUTE RESOLUTION

These Terms shall be governed by the laws of India, particularly applicable within the National Capital Territory of Delhi. Any dispute shall be resolved through arbitration as per the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be New Delhi, and proceedings shall be conducted in English.

19. CHANGES TO THIS POLICY

The Company may update or modify these Terms at any time to reflect business, legal, or operational changes. Continued use constitutes acceptance of updated Terms.