PRIVACY POLICY
Studytainment Smart Learning Pvt. Ltd. (“Studytainment”) is committed to protecting the privacy, security, and confidentiality of every user who accesses our website, mobile applications, Own Pace Academy, digital learning platforms, and related services (“Platform”). This Privacy Policy outlines how we collect, use, store, process, share, and safeguard your personal information when you engage with our services.
By continuing to use our Platform, submitting your information, creating an account, or accessing any part of our services, you agree to the terms of this Privacy Policy. If you do not accept this policy, please discontinue usage of the Platform.
1. INFORMATION WE COLLECT
To deliver a seamless and secure learning experience, we collect various categories of information from users:
1.1 Personal Information
- Full name
- Mobile number
- Email address
- Residential or communication address
- Parent/guardian details (in case of minors)
- School/college/institution information
- User-uploaded photos, IDs, verification documents
- Demographic information such as location, preferences, and interests
This may include:
You may voluntarily provide additional information while registering, updating your profile, or interacting with our services.
1.2 Academic & Learning Data
- Course enrolments
- Performance analytics
- Assessment scores
- Activity logs
- Usage patterns
- Learning preferences
We collect academic-related information to improve your learning experience, including:
This helps personalize content and enhance platform outcomes.
1.3 Registration Information
- Username
- Password
- Profile details
- Year of study or specialization
When creating an account, you may be required to submit:
Passwords are securely hashed, while sensitive fields are encrypted.
If you choose to register via third-party platforms (e.g., Google, Apple, Facebook), you authorize us to access your profile information as permitted by their policies.
1.4 Technical Information
- Device details
- Browser information
- IP address
- Network data
- Operating system
- App activity and crash logs
- Cookies and tracking technologies
To ensure platform efficiency and security, we automatically collect:
This assists in troubleshooting, optimizing performance, and improving user experience
2. COOKIES AND TRACKING TECHNOLOGIES
Our Platform uses cookies, web beacons, and analytics tools to:
- authenticate users
- maintain session information
- Customize content
- Improve functionality
- Analyze user behaviour
- Enhance security
You may disable cookies through browser settings, but doing so may affect certain features or functionality.
3. HOW WE USE YOUR INFORMATION
The information we collect is used strictly for legitimate purposes, including:
- Creating and managing user accounts
- Providing access to courses, classes, and platform features
- Enhancing platform performance and personalization
- Improving teaching quality and learning outcomes
- Communicating updates, notifications, and essential alerts
- Conducting surveys, research, troubleshooting, and analytics
- Preventing fraud and ensuring platform security
- Complying with legal obligations and regulatory requirements
We may send essential service-related communications that users cannot opt out of. Marketing or promotional messages are shared only as per consent and can be opted out anytime.
4. SHARING OF INFORMATION
We do not sell or trade your personal information. However, certain information may be shared with:
However, certain information may be shared with:
4.1 Trusted Third-Party Service Providers
This includes partners who support:
- Payment processing
- Hosting & cloud storage
- Customer support
- Analytics services
- Communication tools
- Verification processes
These partners are contractually bound to confidentiality and strict data protection practices.
4.2 Educational Institutions
When services are provided through schools, institutions, or academic partners, relevant academic data may be shared with authorized personnel for monitoring and reporting.
4.3 Legal, Regulatory, or Safety Requirements
Your information may be disclosed when:
- Required by law, subpoena, or government authority
- Necessary to enforce our Terms and Conditions
- Needed to protect rights, safety, or property of users or the public
- Investigating fraud, misuse, or security breaches
4.4 Business Transfers
If Studytainment undergoes a merger, acquisition, restructuring, or asset transfer, user information may be shared with the acquiring entity subject to continuity of this Privacy Policy.
4.5 Advertisers & Analytics Partners
We may share aggregated, anonymized data (not personally identifiable information) for audience analysis and product development.
5. INFORMATION SECURITY
We implement industry-standard security measures to protect your data, including:
- Encrypted servers
- Firewalls and intrusion detection
- Access control measures
- Secure credential storage
- Routine audits and vulnerability assessments
- Compliance with Indian data protection laws
- Mandatory confidentiality agreements for personnel
Despite our best efforts, no digital platform is entirely immune to security risks. Users are advised to maintain safe practices, including protecting login credentials.
6. CHILDREN’S PRIVACY
Accounts for minors must be managed by guardians or institutions.
- Accounts for minors must be created or supervised by a parent, guardian, or institution.
- We do not knowingly collect data from minors without appropriate authorization.
- Guardians are responsible for monitoring and guiding the minor’s usage of the Platform.
Any unauthorized or unsupervised use by minors must be reported to us immediately.
7. USER RESPONSIBILITIES
Users agree to:
- Provide accurate, updated information
- Maintain confidentiality of account credentials
- Notify us of unauthorized account access
- Use the Platform only for lawful and educational purposes
- Ensure minors access the Platform responsibly
You are solely responsible for any activity conducted using your account.
8. CHOICE & OPT-OUT OPTIONS
You may restrict the use of your personal information by:
- Opting out of promotional emails, SMS, WhatsApp messages
- Requesting deletion or deactivation of your account
- Requesting correction of inaccurate data
Opt-out requests can be submitted at: support@studytainment.com
However, essential service updates cannot be opted out of, as they are necessary for platform operation.
9. YOUR RIGHTS
Subject to applicable laws, you may request:
- Access to your personal data
- Correction of incorrect details
- Deletion of data
- Withdrawal of consent
- Restrictions on processing
- Information on how your data is used
We may require identity verification before processing such requests
10. DATA RETENTION
Your data is retained only as long as necessary for:
- Providing services
- Complying with legal obligations
- Resolving disputes
- Enforcing agreements
Post-retention, data is securely anonymized or deleted.
11. THIRD-PARTY LINKS
Our Platform may contain links to third-party websites or services. These entities operate independently and have their own privacy policies. Studytainment is not responsible for the content, practices, or policies of third-party sites.
12. POLICY UPDATES
We may revise this Privacy Policy periodically to reflect:
- Technological changes
- Legal and regulatory requirements
- Platform enhancements
- Business changes
Updated policies will be posted on the Platform with a revised “Last Updated” date. Continued use signifies acceptance of the updated policy.
13. Data Processing Through Automation and Analytics
Studytainment may use automated tools, artificial intelligence systems, and analytical technologies to process certain categories of information for improving learning outcomes, predicting academic performance, recommending personalized content, detecting unusual account activity, and maintaining platform efficiency. All automated processing is carried out in compliance with applicable data protection principles, and no decision that significantly affects a user is made solely on the basis of automated processing without human oversight.
14. International Access and Cross-Border Data Handling
Although Studytainment primarily stores and processes data within India, some of our service providers, hosting partners, or technology systems may operate in jurisdictions outside India. In such cases, data may be transferred or processed in foreign locations strictly in accordance with contractual safeguards, confidentiality requirements, and applicable international data protection standards. By using the Platform, you acknowledge and consent to such lawful crossborder data handling, subject to robust security and compliance measures.
15. CONTACT INFORMATION
For privacy concerns, data requests, or questions regarding this Policy, you may contact:
Studytainment Smart Learning Pvt. Ltd.
Email: support@studytainment.com
