PRIVACY POLICY
Studytainment Smart Learning Pvt. Ltd. (“Studytainment”) is committed to protecting the privacy, security, and confidentiality of every user who accesses our website, mobile applications, Own Pace Academy, digital learning platforms, and related services (“Platform”). This Privacy Policy outlines how we collect, use, store, process, share, and safeguard your personal information when you engage with our services.
By continuing to use our Platform, submitting your information, creating an account, or accessing any part of our services, you agree to the terms of this Privacy Policy. If you do not accept this policy, please discontinue usage of the Platform.
1. INFORMATION WE COLLECT
To deliver a seamless and secure learning experience, we collect various categories of information from users:
1.1 Personal Information
- This may include:
- Full name
- Mobile number
- Email address
- Residential or communication address
- Parent/guardian details (in case of minors)
- School/college/institution information
- User-uploaded photos, IDs, verification documents
- Demographic information such as location, preferences, and interests
You may voluntarily provide additional information while registering, updating your profile, or interacting with our services.
1.2 Academic & Learning Data
- Course enrolments
- Performance analytics
- Assessment scores
- Activity logs
- Usage patterns
- Learning preferences
1.3 Registration Information
- Username
- Password
- Profile details
- Year of study or specialization
1.4 Technical Information
- Device details
- Browser information
- IP address
- Network data
- Operating system
- App activity and crash logs
- Cookies and tracking technologies
2. COOKIES AND TRACKING TECHNOLOGIES
Our Platform uses cookies, web beacons, and analytics tools to authenticate users, maintain session information, customize content, improve functionality, analyze user behaviour, and enhance security.
3. HOW WE USE YOUR INFORMATION
We use your information to create and manage accounts, deliver learning content, enhance performance, conduct analytics, prevent fraud, communicate updates, and comply with legal requirements.
4. SHARING OF INFORMATION
4.1 Trusted Third-Party Service Providers
Includes payment processors, hosting services, analytics partners, etc.
4.2 Educational Institutions
Academic data may be shared with authorized school/institution personnel when applicable.
4.3 Legal Requirements
Information may be disclosed when required by law or to protect users and platform integrity.
4.4 Business Transfers
User data may be transferred during mergers, acquisitions, or restructuring.
4.5 Advertisers & Analytics Partners
Only aggregated, anonymized data is shared.
5. INFORMATION SECURITY
We use encryption, secure servers, access controls, audits, and legal compliance measures to protect your data.
6. CHILDREN’S PRIVACY
Accounts for minors must be managed by guardians or institutions.
7. USER RESPONSIBILITIES
Users must provide accurate information, secure credentials, and use the platform legally.
8. CHOICE & OPT-OUT OPTIONS
Users can opt out of promotional messages and request data correction or deletion via support@studytainment.com.
9. YOUR RIGHTS
Users may request access, correction, deletion, restriction, or clarification regarding data processing.
10. DATA RETENTION
Data is retained only as long as necessary for services, legal compliance, or dispute resolution.
11. THIRD-PARTY LINKS
We are not responsible for external websites linked on our platform.
12. POLICY UPDATES
Updates may occur due to business, legal, or technological changes.
13. Data Processing Through Automation and Analytics
Automated tools may be used for personalization, performance prediction, and fraud detection with human oversight as required.
14. International Access and Cross-Border Data Handling
Data may be processed in foreign jurisdictions with appropriate safeguards.
15. CONTACT INFORMATION
For queries: support@studytainment.com
